All Zel Custom Manufacturing products, including the Tactlite upper, are guaranteed against all defects in materials or workmanship for the life of the original registered owner. This guarantee is voided (as determined by Zel Custom Mfg.) by misuse, abuse, improper maintenance, or alterations of the product and does not cover any normal wear that might occur. All guarantee claims should be sent directly to Zel Custom Mfg. via prepaid and insured delivery.
If paying by credit card, a $500 deposit will be charged at the time of order with the balance charged at the time of shipment. Payment by check requires full payment of the invoice amount within ten days of placing the order. Orders may be cancelled any time prior to shipment. A 30% Cancellation Fee will be applied to all cancelled orders at the time of cancellation.
I hate it when a company charges me some outrageous fee for "handling". It's simply dishonest for a store to charge you for the priviledge of actually giving you the product that you just bought. So, we don't do it. We use some UPS-supplied module to help us calculate your shipping charges. It will sometimes give you a number that makes no sense. When that happens, give us a call so that we can straighten it out.
