Store Policies

Product Warranty

All Zel Custom Manufacturing products, including the Tactlite^TM upper, are guaranteed against all defects in materials or workmanship for the life of the original purchaser. This guarantee is voided (as determined by Zel Custom Mfg.) by misuse, abuse, improper maintenance, or alterations of the product and does not cover any normal wear that might occur. All guarantee claims should be sent directly to Zel Custom Mfg. via prepaid and insured delivery.

Payment / Cancellation Policy:

1. All Tactilite^TM uppers are custom made.
2. Zel Custom Mfg. will not charge your credit until production on your upper begins.
3. After production of your upper begins, Zel Custom Mfg. will not issue refunds

Return Policy:

1. All Tactilite^TM uppers are custom made and may not be returned except for purposes related to the Zel Custom Mfg. Warranty. All Sales Are Final
2. Unopened accessories may be returned within 15 days.
3. Accessories may not be returned after they have been opened. Inquiries about defective accessories should be directed to the manufacturer.